Shipping and Delivery

Travelmoon International is dedicated to providing prompt and reliable delivery for all travel-related documents and materials. Our shipping and delivery policy outlines the terms for physical and digital deliveries associated with our services:

1. Digital Deliveries:

   • E-tickets, itineraries, and travel documentation are typically sent via email within 24 hours of booking confirmation or within the time frame specified during booking.
   • If you do not receive your digital documents within the specified time, please contact us at mail@travelmoondmc.com.

2. Physical Deliveries (If Applicable):

   • For services requiring physical deliveries, such as visa documents or promotional materials, we partner with reliable courier services to ensure secure and timely delivery.
   • Shipping times and costs vary based on destination and service type and will be communicated at the time of booking.

3. Delivery Timeframes:

   • Estimated delivery times will be provided at checkout. While we strive for prompt service, delivery times may vary based on destination and local regulations.

4. Shipping Fees:

   • Shipping fees (if applicable) are calculated based on delivery location and will be displayed at checkout.

5. Tracking and Updates:

   • For physical deliveries, tracking information (if available) will be provided once your order is dispatched.

6. Lost or Delayed Shipments:

   • In the event of a lost or significantly delayed shipment, please reach out to our support team at +919249444440. We will coordinate with the courier service to address the issue and ensure resolution.